Meet the Experts

Chief Officer

Susan Blizzard Susan Blizzard - CEO & Owner Susan Blizzard is the CEO, owner and co-founder of Blizzard Internet Marketing, Inc. Susan graduated from Phillips Andover Academy, earned a BA from Duke University and an MBA from Columbia Business School, graduating with honors at each school.  After Columbia, Susan spent 5 years working on “Wall Street” as an investment banker for Prudential and then Oppenheimer & Co. During this time, Susan developed an expertise in corporate finance and management that serves Blizzard well.  In addition to all the various roles any small business owner must perform from time to time, Susan’s primary role was Chief Financial Officer from 1997 to 2008.  Susan volunteers as the Chairman of the Board for Junior Achievement of the Roaring Fork Valley, and sits on the Colorado Mountain College Advisory Board. She enjoys tennis, skiing and spending time with her 2 kids in the gorgeous Roaring Fork Valley of Colorado.

Sales & Marketing

Dan Leifeld – Business Development Manager Originally from Petersburg, Nebraska, Daniel Leifeld started with Blizzard in January, 2012. He graduated from the University of Nebraska-Lincoln in 2008 and moved to Colorado. Daniel did audio and video production and sold radio advertising before coming to Blizzard. He enjoys spending time with his wife Erin and their dog, Summit. Daniel enjoys officiating football, basketball and baseball. His hobbies include his motor cycle, cars, music, country dancing and watching sports-especially the Nebraska Cornhuskers and Chicago Cubs.

Marketing & Design Services

Heather-Austin Heather Austin – Marketing Project Manager Originally from Illinois, Heather earned a Bachelor degree at Western Illinois University with a Parks and Recreation major. She soon moved to Colorado to live in the mountains.  Heather has worked extensively in the travel industry, handling the front desk for the Silverthorne Lodge, managing the opening of the Breckenridge Hilton, managing reservations for Krystal Hotels of Mexico’s central US office, working for Incredible Journeys and a timeshare group, and handling overflow reservations for Villa del Palmer hotels in Puerto Vallarta and Cabo San Lucas. Coming from the hotel and lodging sector, she completely understand her customer’s goals. After living in California, Heather moved back to Colorado and began working with Blizzard in February of 2000.  Over years at Blizzard, she has held multiple positions, but feels most productive as a Project Manager, overseeing her customer’s internet marketing plans and securing their success online web. She enjoys camping and rafting the Colorado River with her husband and two teenage daughters as well as being a soccer mom!
 Jackie-Binion Jacqueline Binion – Paid Advertising Manager Although she grew up in the Midwest, outside of Chicago,  Jackie has called Glenwood Springs home for the past 15 years.  She attended the University of Illinois and studied Speech Communications with an emphasis in Business and Organizational Communication. She joined the Blizzard Team in 2004 and has served many roles with the company.  Drawing on experience in the hospitality industry and a strong customer service background, she strives to deliver results to our paid advertising customers.  She is certified both by Google AdWords and by Bing AdCenter. In her spare time, Jackie loves dancing, camping, biking, hiking, music, reading and cooking for her family — her husband Shawn and their two daughters, Madeleine and Ruby.
Tammy Caughlin – SEO Expert A native of the Northeast, Tammy was born and raised in New England; graduated from the University of Massachusetts with a BS in Environmental Design and ultimately ventured on a whim to Colorado. A love of adventure, sunshine and outdoor activities made the mountains of Colorado the perfect place to work and play. Tammy has a wide range of previous administrative experience: from hospitality management, to running an equine therapy program, to an office manager position for an international construction company, and in 2011 started work with Blizzard offering help with client relations in both the hosting and marketing departments. Now a full time member of the marketing team, Tammy specializes in Search Engine Optimization. She particularly enjoys teaching clients how to develop good website structure and content for users; and learn how to communicate their message well to search engines. Successfully applying years of research and process development skills, Tammy loves to simplify the sometimes daunting world of site optimization for clients.Outside of work, Tammy, her husband and their six “kids” (three dogs/ three horses) spend a great deal of time traveling, hiking, camping, hunting and working on their newly acquired ranch.
 Nicole Heisig, Blizzard Social Media Expert Nicole Heisig – Social Media & E-Mail Marketing Specialist Nicole moved to the Roaring Fork Valley from Michigan in 1995 with her family. Nicole worked for Blizzard, the first time, from 2006 to 2009 as Email Marketing and Website Maintenance Manager. Nicole attained a graphic design degree from Colorado Mountain College in 2010, then served as assistant manager of a local brewery and restaurant, handling social media marketing and graphic/web design for the restaurant’s sales. Nicole has now rejoined the Blizzard Team in 2013, rekindling friendships and bringing hands-on expertise to her new position. While not at work, Nicole enjoys arts and crafts, gardening, staying active outdoors and spending time with her husband Paul, their sons Alexander and Maxx and their dog Leo.
kathy2013 Kathy Kappus – Marketing Project Manager Kathy applies her experience in on-line tourism marketing, graphic design, technical support, and travel adventures to help clients improve their presence on the web. Having owned a small business, she understands the challenges our clients overcome every day. “Project Management is about the big picture, finding solutions and reaching goals.” Kathy has many outdoor hobbies related to living in Colorado where she enjoys spending time with family and friends as well as volunteering in our community.
Danielle Rozga – Paid Advertising Manager Originally from Dillon, CO, Danielle holds a degree in Marketing from the Leeds School of Business at CU-Boulder. Prior to starting work as a Project Manager at Blizzard, she completed marketing internships in the corporate restaurant and non-profit sectors. Danielle uses her knowledge of search engine marketing to deliver successful results to her clients, and strives to deliver excellent customer service. When not at work, Danielle enjoys hiking, snowshoeing, and spending time with her husband, Levi, and their two dogs, Mollie and Laramie.
Amy Tomasello – Marketing Project Manager Amy moved to Glenwood Springs from Southern California in 1998 where she gained her professional experience working for a large insurance company as a Customer Service Manager and as a trainer for a software development company. As a Marketing Consultant, Amy utilizes her computer business and customer service experience to manage a variety of Blizzard Enterprise and Comprehensive clients. Amy enjoys spending time with family and friends and taking advantage of all the outdoor activities the Rocky Mountains offer.
Nicki Polen – Design Project Manager Originally from Wisconsin, Nicole has called Colorado home for 15 years. She earned a Bachelor’s degree in Graphic Design from Colorado State University and has over 9 years experience as a Graphic Designer and Web Designer. Nicole is passionate about both web design and mountains, so Glenwood Springs is the perfect place for her to work and play. As a team member of Blizzard, it is Nicole’s goal to help create beautifully designed websites while maintaining a positive user experience by utilizing the most modern aspects of online marketing. Outside of work, Nicole, her husband Matthew and dog Bella, spend their time playing in the mountains of beautiful Colorado.

Software Development

Greg Chavez – Database Administrator Greg is a Colorado native and has lived in the Glenwood Springs area since 2000. He has a degree from Mesa State in Information Technologies and over 20 years of IT experience. In his off time he enjoys spending time with his wife Julie, camping, hunting, fishing and hiking.
terry Stephen Burkhard (Terry) – Software Developer
Lynn Santomo – BRE Project Manager Lynn Santomo joined the Blizzard team in 2011 and serves as the Blizzard Reservation Engine (BRE) Project Manager. Her role as Project Manager encompasses a comprehensive array of technical assistance and organization of all aspects of the BRE product delivery. Lynn works closely with Blizzard developers and clients to provide program consultation, testing and training. Prior to joining Blizzard, Lynn has had a successful career as a marketing director and consultant in industries ranging from real estate, water park manufacturing and hospitality. With over 15 years of marketing experience, Lynn’s work has focused on building smart, cohesive communications strategies that integrate advertising, marketing, Internet and public relations, with a proven track record of giving sales teams the tools needed to be successful. Lynn prides herself on implicitly understanding the project at hand, listening to the needs of the client and assisting in the timely delivery of BRE products.
Larry Wainwright – Software Developer Larry originates from Orlando, FL, and has worked as a programmer since 1989 in many varied fields, from defense contractors to litigation management. Being part of the Blizzard Team has been a very enjoyable part of his life and one he wants to continue for a very long time. He has been heavily involved in the software internals of the company since 2000. Larry enjoys shooting, hunting, spending time with his family, skiing, camping, and spending an inordinate amount of time learning new but established technologies to determine usefulness to Blizzard.

Hosting

Tish Lockard – Hosting Raised in the local Roaring Fork Valley, Tish moved to Fort Collins, CO, to attend Colorado State University. Upon returning to Western Colorado, Tish worked as a Software Support Technician for an analytic software development company from 1994 – 2001 where she gained much respect and knowledge of the trading markets. As a member of the Blizzard Internet Marketing team since 2001, Tish now enjoys the challenges of managing the Billing Department. Tish is a proud mother of four children. She and her husband enjoy the winter seasons coaching the area Buddy Werner Ski Racing Team at the local resort, Sunlight Ski Resort. Their summers are filled with rafting the Roaring Fork, Colorado, and Gunnison rivers. In her spare time, Tish enjoys spending time with her family of six, reading, hiking, biking, and camping.

Billing Department

Andee McCauley – Billing Department Andee, a native Coloradoan, blessed with almost 30 years living in beautiful Basalt, is originally from the foothills of Colorado Springs. She has had the wonderful privilege of living in the Philippines and traveling extensively throughout Southeast Asia. Upon her return stateside, she attended the University of Colorado-Boulder (“Go Buffs”!) where she studied Finance and Accounting.Prior to working with Blizzard Internet Marketing, Andee has utilized her financial and accounting knowledge in the Private Mortgage Banking and Title Insurance industries for several years. This led to an amazing time working with local Municipalities Housing – Building Programs.

When not working with numbers and spreadsheets, Andee is crazy about anything outside in her beloved mountains….be it summertime Fanny Hill concerts, 5k’s, hiking, biking, back country skiing or snowshoeing. Most importantly, she loves keeping up with her three children and nine (!) grandchildren.

See Staff Directory